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Success stories of the X-ray File Services Program:

A large metropolitan hospital network was in need of a partner to manage a file project. One area hospital was closing in a few months. The x-ray files need to be purged, eliminating the 1995 through 1997 file years. The Pediatric and Mammogram files needed to be separated for their longer retention period.

A second location at an offsite building for another hospital in the network required the 1994 through 1997 files to be purged, leaving the Pediatric and Mammogram files for the longer retention period. The remaining files were back shifted to make room for additional files from the first hospital to be moved into the available space.

The 1998 through 2002 files from the first project were packaged and transported to the offsite building. The files were organized on the empty shelves remaining in the building.

All of the purged files were pulled and packaged for transportation to a recycling factory. The files were destroyed according HIPAA standards for privacy.

XMP Solution – Over the course of four weeks, XMP managed the entire project. Segmenting the work into five phases, XMP purged files from the first hospital in phase 1. Moving to the second building, XMP completed the phase 2 file purge and phase 3 back shift. Moving the files from the first hospital to the second offsite building completed phase 4. Lastly, all of the old files were destroyed meeting all HIPAA guidelines.

Hospital Benefits - The hospital was able to meet their time table two weeks ahead of schedule and $8,000.00 under budget. XMP was able to keep the error under 1%, exceeding hospital guidelines.



Success stories of the X-ray Management Program:

A large metropolitan hospital has initiated the conversion to a PACS system. Even with the installation of a PACS system, we have the ability to create an impact for the customer. The hospital maintains the most current two years of files upstairs in the department. The remaining three years are stored downstairs in an auxiliary file room. Space is a major issue, with the hospital looking to add additional revenue generating equipment to the department.

XMP Solution – XMP has initiated discussions to implement our X-ray Management Program to create space for new equipment. XMP would remove the oldest three file years downstairs to create an empty space downstairs. The most current two file years would be moved downstairs.

Benefits - The benefits could be major for the hospital. The simple reallocation of full time employees to revenue generating tasks will more than cover the cost of the XMP program. The floor created upstairs in the prime location will provide the necessary space for two new diagnostic rooms. The new diagnostic systems will generate enough revenue to pay for the PACS system.



A mid-size rural regional hospital is reviewing the services provided by XMP compared to a large national provider. Initial indications are that the national provider would offer significant saving without changing the service level required to manage the files. Questions concerning each company’s ability to meet the requirements for retrieval rates, annual file purges, and partnering to meet HIPAA guidelines were extensively evaluated.

XMP Solution – XMP was able to systematically review each of the standards the hospital would require from the vendor of choice. On every single issue, XMP’s standards either met or exceeded the requirements set forth by the hospital. The national provider set restrictions or added charges to significantly increase their fee structures to accommodate the hospital requirements.

Benefits - The long range benefits to the customer included reestablishing a partnership with a valuable vendor and the comfort of knowing their needs would continue to be meet.



Success stories of the X-ray Technology Service:

The Situation:
As the administrator of the radiology department, Dave recognized the legal and diagnostic benefits of a PACS system, but didn't think they could afford the downtime required by other providers for a lengthy installation process and training period.

The NovaPACS Solution:
NovaPACS provides a complete pre-installation checklist to each client, so actual installation time is very short. In addition, NovaPACS provided Dave and his team with on-site, one-on-one training, so they didn't just learn how to use any PACS, they learned how to use their PACS. Within minutes, they were windowing, cross localizing, and enjoying all the benefits of being filmless.

"Our doctors like it, the techs like it, and our CEO likes it.
I recommend NovaPACS to any hospital."

The Situation:
As a CEO, Bryanie Swilley walks a fine line. On one side of the line is providing the equipment necessary for his doctors to provide the best care possible, on the other side is the reality of budget constraints. Bryanie knew a PACS would be an excellent addition to the radiology department, but he couldn't find one that fit the hospital's budget.

The NovaPACS Solution:
Bryanie was a little skeptical when he first found out how affordable NovaPACS was when compared to many of the other providers, but after getting his hands on a demo version, he was convinced that NovaPACS was just what his hospital was looking for. He knew he'd made the right decision after calling the NovaPACS tech support line and finding himself on the line with one of the engineers who wrote the program.

"Their product really fit our needs, and the tech support is second to none."

The Situation:
Thibodaux Regional Medical Center was determined to provide the best care to its patients and the lowest cost, which meant upgrading Radiology to all digital technology. After scouring websites and trade shows looking for a PACS that would meet the radiologist's needs while still fitting into the hospital's budget, Greg Stock, CEO, and Camile Richards, Director of Radiology, found NovaPACS.

The NovaPACS Solution:
When Greg contacted NovaPACS, he was very impressed with the comprehensiveness of the system and the fact that it could integrate a hospital RIS. He was even more impressed when he learned that NovaPACS has a very reasonable installation cost and that the monthly fee would be about half of his current film cost.

"NovaRad is the only company that has made PACS affordable."



References

File Services: File Purges, File Backshifting, and File Moves

Hamilton Medical Center
Mr. Byron Bracket
Radiology Manager
Dalton, Georgia
(706) 272-6288
Hamilton Medical Center is a 282 bed facility and is a two year old customer. We have provided a file purge, separating Pediatric and Mammograms, with a file backshift to tighten the files and file relocation from the main file room upstairs to the basement file room.

Norton Audubon Hospital
Ms. Susie Murr
Radiology Manager
Louisville, Kentucky
(502) 636-7111
Audubon Hospital is a long term customer that provides over 480 beds for the Louisville market. We have provided a file purge, separating Pediatric and Mammograms, with a file backshift to provide adequate space to move the current files from the main file room to the file room.

St. Elizabeth Medical Center
Mr. Jim Woods
Assistant Administrative Coordinator
Edgewood, Kentucky
(859) 344-2164
St. Elizabeth provides over 700 beds for the Northern Kentucky market and required assistance with a file reorganization to provide additional space for new files to be relocated to the warehouse. The 1997 files were moved to a smaller section of shelving to create additional space while the 1998 and 1999 files were tightened to provide space for the 2001 files to be moved into the warehouse.

Tallahassee Memorial Hospital
Mr. Dave Selleck
Department of Radiology
Tallahassee, Florida
(850) 431-1155
Tallahassee Memorial was a first time customer in 2001, providing 770 hospital beds for patient care. We purged the 1990 through 1996 files from the filing system, separating Pediatric and Mammograms. Files were pulled during the evening hours to accommodate the filing staff during peak hours of operation.


X-ray Management Program:

Bluefield Regional Medical Center Bluefield, West Virginia
Ms. Kay Cooper (304) 327-1100
Director of Diagnostic Imaging
Bluefield Regional provides 265 patient beds and has been a customer since 1996. XMP currently stores files from the 1997 file through the 2000 file year. Each year, we purge files from the basement for storage and move files from upstairs to the basement. We provide two day return service with next air upon request.

Hancock Memorial Hospital Greenfield, Indiana
Ms. Susan Thompson (317) 468-4473
Team Leader of Imaging Services
Hancock Memorial, a 102 bed facility, has been a customer since 1995. XMP currently stores files from 1997 through the 200 file year. Each year, we purge files from the basement for storage and move files from upstairs to the basement. We provide next day hard copy returns for all files.

Hialeah Hospital Hialeah, Florida
Ms. Lena Little (305) 835-4720
Department of Radiology
Hialeah Hospital, a suburb of Miami, provides an 378 bed facility for Southern Florida. Hialeah has been a customer since 1994 and currently stores files from 1997 through the first half of 2001. We will pick up the remainder of the 2001 file year in August or September. We provide two day return service with next day air upon request.

St. John’s Healthcare Corporation Anderson, Indiana
Ms. Connie Davis (765) 765-8202
Radiology Manager
St. John’s, a 332 bed facility northeast of Indianapolis, has been a customer since 1994. XMP annually purges files for storage in Louisville, currently storing the 1997 through 2000 files. We provide next day hard copy returns for all files and fax reports on requested files on the same day.

Southeast Ohio Regional Medical Center Cambridge, Ohio
Mr. Mark Fowler (740) 439-8716
Director of Diagnostic Imaging
Southeast Ohio, a 200 hundred bed facility, has been a customer since 1997. XMP purges annually for SEORMC and microfilms after files reach the end of their retention period. Currently, XMP stores files from 1997 through 2000. We provide next day hard copy returns for all files.



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